Privacy Policy

Last Updated: September 2026

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide Directly

When you use our services or contact us, we may collect:

Name and contact details (email address)
Information about your interest in specific courses or programmes
Any additional information you choose to provide in enquiry forms or correspondence

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use collected information for the following purposes:

To respond to your enquiries about our courses and services
To process course enrollments and provide educational services
To communicate with you about courses, schedules, and relevant updates
To improve our website functionality and user experience
To comply with legal obligations and protect our legal rights

4. Legal Basis for Processing

We process your personal data based on:

Consent: When you provide information through our forms or communicate with us
Contract: When processing is necessary for enrollment and delivery of our educational services
Legitimate Interests: For improving our services and website functionality, where such interests are not overridden by your rights
Legal Obligation: When required to comply with applicable laws

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
When required by law, court order, or legal process
To protect our rights, property, or safety, or that of our students or others

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Enquiry information is typically retained for two years, while enrollment records are kept for seven years to comply with educational record-keeping requirements.

7. Your Rights

Under data protection law, you have the following rights:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to enhance user experience and analyze website usage. For detailed information about how we use cookies, please refer to our Cookies Policy.

10. Children's Privacy

While we provide educational services for children, our website and online enrollment processes are intended for use by adults. We do not knowingly collect personal information directly from children under 16 without parental consent. If you believe we have collected information from a child without appropriate consent, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

45 Deansgate Avenue
Manchester M3 2BW
United Kingdom
Email: [email protected]

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk